Privacy Policy

Effective Date: June 1, 2023
Last Updated: Aug 3, 2026

Humble House Cafe (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit humblehousecafe.com, place an online order, join our mailing list, contact us, or otherwise interact with our website and related online services.

1. Information We Collect

Depending on how you interact with us, we may collect:

  • Contact information, such as your name, email address, telephone number, and mailing or delivery address.

  • Order information, including items purchased, pickup or delivery details, order history, and special instructions.

  • Payment information. Payments may be processed by a third-party payment provider. We generally do not directly receive or store complete credit or debit card numbers.

  • Account and loyalty information, such as login details, rewards activity, preferences, birthday information, and purchase history.

  • Communications, including messages, feedback, reviews, event inquiries, employment inquiries, and other information you choose to provide.

  • Device and website-use information, such as your IP address, browser type, device type, pages visited, referring website, approximate location, and the dates and times you access our website.

  • Marketing preferences, including whether you have agreed to receive promotional emails or text messages.

Please do not submit sensitive personal information through our website unless we specifically request it.

2. How We Collect Information

We may collect information:

  • Directly from you when you place an order, complete a form, join a loyalty program, subscribe to marketing communications, apply for a job, or contact us.

  • Automatically through cookies, pixels, analytics tools, and similar technologies.

  • From service providers and business partners, such as online-ordering platforms, payment processors, reservation providers, delivery services, loyalty providers, and social-media platforms.

  • From publicly available sources when permitted by law.

3. How We Use Information

We may use personal information to:

  • Process and fulfill orders, payments, pickups, deliveries, reservations, and event inquiries.

  • Create and administer customer or loyalty accounts.

  • Provide customer service and respond to questions or requests.

  • Send transactional communications, such as order confirmations and account notices.

  • Send promotional emails or text messages when you have chosen to receive them.

  • Personalize your experience and understand customer preferences.

  • Operate, maintain, secure, and improve our website, services, menu, and customer experience.

  • Detect fraud, security incidents, and misuse of our services.

  • Comply with legal obligations and enforce our agreements.

  • Support business transactions, such as a merger, financing, reorganization, or sale of some or all of our business.

4. Cookies and Analytics

Our website may use cookies and similar technologies to remember preferences, support ordering functionality, understand website traffic, measure marketing performance, and improve our services.

You can adjust your browser settings to block or delete cookies. Disabling certain cookies may prevent portions of the website from working properly.

We may use third-party analytics or advertising services, such as Google Analytics. These providers may collect information about your activity over time and across different websites according to their own privacy policies.

Where required, we will honor applicable browser-based privacy signals, including recognized universal opt-out mechanisms.

5. How We Disclose Information

We may disclose personal information to:

  • Website-hosting, technology, and analytics providers.

  • Online-ordering, payment-processing, loyalty, reservation, and delivery providers.

  • Email, text-message, and marketing providers.

  • Professional advisers, including attorneys, accountants, insurers, and consultants.

  • Government agencies or other parties when disclosure is required by law or reasonably necessary to protect our rights, customers, employees, property, or safety.

  • A buyer, successor, or other relevant party involved in a merger, financing, reorganization, sale, or transfer of the business.

We do not sell personal information for money. However, certain disclosures involving advertising cookies or tracking technologies may be considered a “sale,” “sharing,” or use for targeted advertising under some state privacy laws. If we engage in those activities, eligible consumers may request to opt out as described below.

6. Third-Party Services and Links

Our website may link to or integrate with services operated by third parties, including online-ordering, delivery, reservation, payment, social-media, and mapping services. Those parties maintain their own privacy practices, and this Privacy Policy does not govern information collected directly by them. We encourage you to review their privacy policies before providing information.

7. Marketing Choices

You may unsubscribe from promotional emails by using the unsubscribe link in any marketing email. If we offer promotional text messages, you may opt out by replying STOP.

Even after opting out of promotional communications, you may continue to receive necessary transactional or service-related messages, such as order confirmations.

8. Privacy Rights

Depending on where you live and whether applicable legal thresholds are met, you may have the right to:

  • Confirm whether we process your personal information.

  • Access or obtain a copy of certain personal information.

  • Correct inaccurate personal information.

  • Request deletion of personal information.

  • Request information about how personal information is used or disclosed.

  • Opt out of the sale of personal information, targeted advertising, or certain types of profiling.

  • Appeal a decision concerning a privacy request.

  • Exercise your rights without unlawful discrimination.

To submit a request, contact us at humblehousecafe@gmail.com or 1208 Washington Ave. Golden CO, 80401. Please include enough information for us to understand and respond to your request. We may need to verify your identity before completing it. An authorized agent may submit a request where permitted by law, subject to appropriate verification.

If we deny a Colorado privacy request and you are entitled to appeal, you may appeal by emailing humblehousecafe@gmail.com with the subject line “Privacy Request Appeal.”

These rights may be subject to exceptions and may not apply to every person or business.

9. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, including providing services, maintaining business and tax records, resolving disputes, enforcing agreements, and complying with legal obligations. Retention periods vary depending on the type of information and the reason it was collected.

10. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

11. Children’s Privacy

Our website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information online from children under 13. If you believe a child has provided personal information through our website, please contact us so we can take appropriate action.

12. Changes to This Policy

We may update this Privacy Policy periodically. When we do, we will post the updated version on this page and revise the “Last Updated” date. Material changes may also be communicated through other appropriate means.

13. Contact Us

Questions or requests concerning this Privacy Policy may be directed to:

Humble House Cafe
Humbold LLC
1208 Washington Ave.
Golden, CO. 80401
Email: humblehousecafe@gmail.com
Phone: (720) 333-0149